Process Mining vs Process Mapping

Process mining uses system event data to analyze observed flows. Process mapping describes and validates a workflow with people who know the work.

Process mining uses system event data to analyze observed flows. Process mapping describes and validates a workflow with people who know the work.

The short version

  • Choose the output before choosing the platform.
  • A recorded task still needs review of roles, exceptions and business rules.
  • QueryChart documents workflows; it does not run robots or record desktop tasks.

Continue with process documentation

Explore an editable process documentation example

Inspect the roles and decision paths, then open the example to adapt it to your own process. This is a process map, not a task recording.

  1. Define the work

    The example starts with “Request received”. Add “Check required information” as a concrete action rather than a screen interaction.

  2. Connect outcomes and exceptions

    At “Information complete?”, inspect the outcome destinations and preserve the rejection or missing-evidence route alongside the normal path.

  3. Check decisions and handoffs

    Inspect every route in the complete map, then confirm that “Record actual outcome and handoff” is the intended finished outcome and the responsible owner is clear.

Match the tool to the process deliverable

Event-log analysis is useful when a process spans systems and the question concerns actual variants, bottlenecks or conformance at scale. Its conclusions depend on the coverage and quality of the data.

Human mapping is useful when the question concerns intended responsibilities, off-system work, proposed improvements and readable instructions. Interviewing participants does not provide the statistical coverage of process mining.

UiPath offers Process Mining in its ecosystem. QueryChart is a process mapping and documentation tool, not a mining replacement. Use a reviewed map to interpret findings or define an improved future state.

How it works

  1. Identify the question

    Decide whether you need intended responsibilities and instructions or evidence of actual variants and bottlenecks at scale.

  2. Check the available evidence

    Assess system event-log coverage for mining and participant knowledge for mapping. Neither evidence source is automatically complete.

  3. Select the discovery method

    Use mining for data-based analysis, mapping for validated business logic, or combine them when both are required.

  4. Maintain a reviewed map

    Interpret findings with process owners and document the agreed changes. QueryChart does not analyze event logs itself.

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Related guides

Sources

Frequently asked questions

Does QueryChart record user actions like Task Capture?

No. Create or import process information and review the editable workflow. QueryChart does not capture clicks or screenshots as you work.

Can QueryChart replace UiPath automation?

No. Keep an automation platform when you need RPA, automation deployment, orchestration, process mining or task mining.

How should a team check the map before using it as an SOP?

Walk through a real case and an exception with the process owner. Verify the roles, branch destinations and supporting instructions, then retain and share the reviewed chart version.

The template behind this guide

As-Is Process Map Template — Editable as-is process map template with role lanes, evidence checks, decision branches and explicit outcomes. Adapt the workflow to your team.