Automation Intake Process Template

Editable automation intake process template with role lanes, evidence checks, decision branches and explicit outcomes. Adapt the workflow to your team.

Use this template

What the automation intake process is

The map starts at “Automation idea submitted” and ends with “Assign discovery owner and next review”. Requester owns the initial evidence; Analyst handles the assessment or operational handoff; Sponsor owns the final decision or verification.

The first decision, “Submission complete and unique?”, sends unsupported work to “Return missing evidence or merge duplicate”. The later decision, “Assessment accepted?”, separates “Close or defer with reason” from the accepted outcome. Adapt these gates to actual authority and evidence. A drawn workflow does not execute automation or enforce approval.

Map before choosing automation

What this flowchart covers

In this template

  • Identify process owner and objective.
  • Check required evidence and duplicates.
  • Submission complete and unique? — explicit branch outcomes.
  • Assessment accepted? — a second review gate.
  • Assign discovery owner and next review.

When to use this template

  • Use this artifact when automation idea submitted and the team needs a shared procedure for the resulting assessment or handoff.
  • Replace the illustrative roles and decision criteria before using the map as an approved instruction.
  • Use during stakeholder review to make owner handoffs and rejected outcomes explicit before the process changes.

How it works

  1. Define scope and evidence

    Name the process owner and replace the first three steps with the specific trigger, inputs and records for your work.

  2. Configure the decision gates

    State how to answer “Submission complete and unique?” and “Assessment accepted?”. Assign a role and evidence requirement for each.

  3. Review every route

    Walk the normal route and both exception endings. Obtain review of the chart before sharing it as a team procedure.

Frequently asked questions

Is this an editable automation intake process?

Yes. Open the example as your own QueryChart chart, then replace steps, owner lanes and decision criteria.

Does this template execute the process?

No. It documents the workflow. Automation runs in external systems, and actual chart approval features must be configured separately.

What should we review before sharing it?

Check every owner and decision branch, the evidence needed at each gate, and the authority for the final outcome. Set a review owner and retain an agreed chart version.

Use this template

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