Citigroup Organizational Structure & Org Chart
Citi describes itself as five businesses: Services, Markets, Banking, Wealth and U.S. Personal Banking, with leftover operations in All Other. From 2026 the retail bank moved into Wealth and the cards businesses became U.S. Consumer Cards.
Citigroup Inc. organizational chart
Citigroup Inc.'s reporting structure as of 2026-11. Drag to pan, scroll to zoom — or open it in QueryChart and edit it as your own.
- Industry
- Banking and financial services
- Headquarters
- New York, New York, United States
- Founded
- 1812 (City Bank of New York)
- Employees
- Approximately 226,000 full-time employees (December 31, 2025)
- CEO
- Jane Fraser
- Revenue
- $85.2B revenue (2025)
- Ownership
- Public
- Structure as of
- 2026-11
- Structure last reviewed
- 2026-11-04
About the company
Citigroup Inc. is a global bank headquartered in New York. Its 2025 Form 10-K reports approximately 226,000 full-time employees at year-end, in more than 90 countries and about 31% in the United States, and the January 2026 earnings release reports 2025 revenue of $85.2 billion against $80.7 billion in 2024.
The unifying idea of the structure is simplification. Chair and CEO Jane Fraser has organised the firm around a short list of businesses, each with its own head on the executive management team, rather than the regional and product layers of earlier years. The same earnings release said every one of the five businesses delivered record revenue and positive operating leverage in 2025.
Five businesses, Banamex apart, and a 2026 realignment
Services, Markets and Banking serve institutional clients. Full-year 2025 revenue in the earnings release was about $21.3 billion for Services, $22.0 billion for Markets and $8.2 billion for Banking. Wealth, at $8.6 billion, and U.S. Personal Banking, at $21.0 billion, serve individuals and families.
The Banamex separation sits outside those five. Citi agreed to sell a 25% equity stake in Grupo Financiero Banamex, completed by the end of 2025, and the release records a goodwill impairment tied to it; the Mexican consumer operations are carried in All Other as part of the continuing divestiture, not as a sixth business.
In late 2025 Citi announced that retail banking and the Citigold tiers would move into Wealth under Andy Sieg, with Kate Luft leading the combined retail group. Branded Cards and Retail Services became a standalone U.S. Consumer Cards business led by Pam Habner. Gonzalo Luchetti, formerly head of U.S. Personal Banking, became Chief Financial Officer in March 2026, succeeding Mark Mason.
Key leadership roles
Jane Fraser
Chair and Chief Executive Officer
Gonzalo Luchetti
Chief Financial Officer
Shahmir Khaliq
Head of Services
Andy Morton
Head of Markets
Vis Raghavan
Head of Banking and Executive Vice Chair
Andy Sieg
Head of Wealth
Pam Habner
Head of U.S. Consumer Cards
Anand Selvakesari
Chief Operating Officer
How this structure supports the business
Five named businesses with named heads give the firm a legible spine. The chart can show them first and push Banamex and other leftovers to the side, which is what the company itself does.
The 2026 changes show why dating matters: a chart made in 2025 has retail banking under U.S. Personal Banking, while a current one has it inside Wealth. Compare the dedicated consumer and wealth models at Wells Fargo, Morgan Stanley and Charles Schwab.
Advantages and disadvantages
- Fewer, clearly named businesses make accountability and results easier to follow.
- Clients who use several businesses, such as a multinational using Services and Markets, cut across the boxes.
- Moving retail banking into Wealth ties branches to affluent-client advice.
- The move is recent, and published segment history may be restated, so older comparisons need care.
Interesting facts
- Citi reported 2025 revenue of $85.2 billion and net income of $14.3 billion.
- The 10-K counts approximately 226,000 full-time employees, about 31% in the U.S.
- Citi sold a 25% equity stake in Banamex, completed by the end of 2025.
- Gonzalo Luchetti succeeded Mark Mason as CFO in March 2026.
- Mark Mason became Executive Vice Chair and Senior Executive Advisor.
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Frequently asked questions
What are Citi's five businesses?
Services, Markets, Banking, Wealth and U.S. Personal Banking in the 2025 filing, with remaining operations in All Other; from 2026 U.S. Personal Banking's cards businesses form U.S. Consumer Cards.
Does Citi still own Banamex?
Citi sold a 25% stake and is continuing the divestiture, with the operations reported in All Other.
Who is Citi's CFO?
Gonzalo Luchetti, who succeeded Mark Mason in March 2026.
Use this org chart template
Open the dated Citigroup business map in QueryChart and adapt the editable groups to your own organization.