IT change management workflow (SOC 2 CC8.1)
A SOC 2-ready IT change management workflow: change request, impact assessment, approval, testing, deployment, post-implementation review — with approval signatures captured per gate.
Frequently asked questions
What does SOC 2 CC8.1 require for change management?
CC8.1 (changes affecting the system) requires documented procedures for evaluating, approving, testing, and deploying changes — plus evidence that the procedure was followed for sampled changes during the audit window.
How is QueryChart different from a ticketing system like Jira for change management?
Ticketing systems track individual change tickets; they do not document the controlled current version of the change-management process itself.