BT Group Organizational Structure & Org Chart
BT Group combines four customer-facing lines of business with consumer brands; Openreach operates independently within the group.
BT Group organizational chart
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BT Group's reporting structure as of 2026-03. Drag to pan, scroll to zoom — or open it in QueryChart and edit it as your own.
- Industry
- Telecommunications
- Ownership
- Public
- Structure as of
- 2026-03
About the company
BT Group identifies Consumer, Business, International and Openreach as its customer-facing lines of business. Openreach is part of the group but operates independently under regulatory commitments.
BT, EE and Plusnet are customer brands, not peer corporate divisions. This chart places them beneath Consumer so the brand layer is visibly separate from the operating-unit layer.
Operating units and consumer brands
Consumer serves households through several brands. Business and International address business and international customers. Openreach runs the fixed access network and sells wholesale access to communications providers, including providers that compete with BT's own retail operations.
The chart shows operating classification, not a legal-entity ownership chain or internal executive reporting. Openreach's independent operation is a material limit on reading the line from BT Group as ordinary management control.
How this structure supports the business
The diagram shows why EE and Openreach are both connected to BT Group but have different roles: EE is a retail brand while Openreach is an independently operated network business.
Interesting facts
- Openreach is inside BT Group and operates independently.
- EE and Plusnet are brands, not the group's reporting segments.
- The four top-level nodes are customer-facing lines of business.
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