What is RACI? Definition and uses in process mapping
RACI is a responsibility-assignment framework that labels every process step with who is Responsible, Accountable, Consulted, and Informed. It clarifies ownership in operational, compliance, and governance workflows.
RACI — RACI is a responsibility-assignment framework that labels every process step with who is Responsible, Accountable, Consulted, and Informed.
Frequently asked questions
How do I turn a RACI matrix into a process map?
Take each row of the RACI matrix (a step) and place it in the swimlane of the Responsible party. Annotate the step with the Accountable party as the approver.
What is the difference between Responsible and Accountable?
Responsible does the work; Accountable owns the outcome and is the single point of approval. Every process step should have exactly one Accountable.