What is a process map? Definition and uses
A process map is a visual representation of the sequence of steps, decisions, and owners involved in completing a business process. Used for documentation, audit, training, and improvement.
Process map — A process map is a visual representation of the sequence of steps, decisions, and owners involved in completing a business process.
Frequently asked questions
What is the difference between a process map and a flowchart?
A flowchart is a generic visualization of any logical sequence; a process map is a flowchart specifically scoped to a business process, with owners assigned to steps and inputs/outputs at each stage.
What should an audit-ready process map include?
Owner per step, approval gates with approver signatures, evidence links, a version number, and an immutable change history.